Dispute Resolution

Consumer-related Disputes

Anderson Mori & Tomotsune ("AMT") has expertly represented our corporate clients in various disputes filed against them by consumer claimants pursuant to consumer protection laws, as well as claims filed pursuant to the Consumer Contract Act of Japan (a so-called "Japanese Class Action"). AMT is extremely adept at managing claims filed by numerous consumers arising from services provided to them in relation to, among other things, product liability; liability arising from the sale of financial instruments; liability arising from general tortious acts; and contract liability. For these cases, where substantially similar claims are repeatedly filed by a vast number of consumers, AMT provides comprehensive dispute resolution support which enables a holistic management of potential client risks, including reputational risks. In addition to disputes support, AMT also offers comprehensive legal services relating to the implementation of recalls and the related responses to governmental agencies.

INSIGHTS

PROFESSIONALS

Hiroki Wakabayashi
HirokiWakabayashi
Tokyo
Partner
Tokyo

Partner

Contact
Hiroki Wakabayashi is a partner at Anderson Mori & Tomotsune, primarily representing both Japanese and non-Japanese financial institutions, audit corporations and business corporations in transaction disputes, professional responsibility disputes, labor relation disputes and other types of disputes, based on his experience as a lawyer as well as a judge. In addition to these corporate related disputes, he also practices in the areas of inheritance and domestic relations.
Junichi Kondo
JunichiKondo
Tokyo
Partner
Tokyo

Partner

Contact
Junichi Kondo is a partner at Anderson Mori & Tomotsune and is engaged principally in the fields of general corporate matters with an emphasis on M&A, joint venture and other corporate transactions including M&A-related financing. His scope of experience also includes healthcare matters including pharmaceutical regulations and software licensing.
Shinji Kusakabe
ShinjiKusakabe
Tokyo
Partner
Tokyo

Partner

Contact
Shinji Kusakabe specializes in advising on legal issues in manufacturing, such as commercial transactions and product liabilities. Mr. Kusakabe has a wealth of practical experience in litigation and arbitration, both international and domestic. Mr. Kusakabe's particular specialties lie in providing targeted advice to clients on corporate matters, taking into consideration potential future disputes, and in resolving current disputes in light of actual business practices and circumstances. Cases which Mr. Kusakabe has recently handled include lawsuits related to termination of commercial relationships, illegal transactions conducted by employees, product liability, bid-rigging conspiracies and inventions by employees. Mr. Kusakabe is also actively engaged in international arbitration, including matters arbitrated outside Japan. In addition to his professional experience at Anderson Mori & Tomotsune, Mr. Kusakabe's prior experience includes working as a Foreign Associate at Kelley Drye & Warren's New York office (September 1999 to August 2000) and a full-time secondment to Swiss Bank Corporation's (now UBS AG) Tokyo Legal & Compliance department (February to July 1998). Mr. Kusakabe also served as: Executive Director, the Headquarters for Comprehensive Promotion of Civil Justice Reform of the Japan Federation of Bar Associations (from June 2026); Member of the Advisory Committee for the Establishment of Civil Rules of the Supreme Court (from August 2025); Special Assistant to the President of the Japan Federation of Bar Associations (from April 2025 to September 2025); President of the Daini Tokyo Bar Association (from April 2024 to March 2025); Vice President of the Japan Federation of Bar Associations (from April 2024 to March 2025); Expert Member of the Nuclear Damage Compensation Dispute Review Board (from June 2022 to June 2023); Member of the Code of Civil Procedure (for Introduction of IT) Subcommittee of the Legislative Council of the Ministry of Justice (from June 2020 to February 2022); Governor of the Japan Federation of Bar Associations (from April 2020 to March 2021; Executive Governor from June 2020 to March 2021); Chair of the Committee on Civil Procedure of the Japan Federation of Bar Associations (from June 2019 to May 2021); Examiner for the National Bar Examination and the National Preliminary Bar Examination (in Charge of the Code of Civil Procedure) (from November 2018 to November 2021); Vice President of the Daini Tokyo Bar Association (from April 2017 to March 2018); and Practicing-Attorney-Professor for Civil Advocacy at the Legal Training and Research Institute of the Supreme Court of Japan (from April 2010 to March 2013) (for details of this position, please visit http://www.courts.go.jp/english/institute_01/institute/index.html#Intro ).
Takefumi Sato
TakefumiSato
Tokyo
Partner
Tokyo

Partner

Contact
Takefumi Sato is a partner specializing primarily in the areas of commercial litigation, arbitration, mediation and other dispute resolution proceedings.  His experience covers a broad range of disputes, such as, securities litigations, M&A and Joint Venture related disputes, franchise business lawsuits, disputes over control of a company, and defective products lawsuits.  He also has a broad experience in the areas of labor and employment, including, advising revision of company rules, strategic advice in a pre-dispute phase, negotiation with protesting employees, handling lawsuits, preliminary injunction and labor tribunal, and advising on collective bargaining with labor unions.
Kei Akagawa
KeiAkagawa
Tokyo
Partner
Tokyo

Partner

Contact
Kei Akagawa (Mr.) is a partner who heads the dispute practice group of Anderson Mori & Tomotsune. He is specialized in dispute resolution (litigation, arbitration and out of court dispute resolution, including international dispute resolution). He is experienced in the various aspects of dispute resolution that arise in connection with corporate, including consumer related matters. In particular, he constantly engages in disputes concerning M&A transactions, Finance transactions, IT matters, Internet issues, Energy transactions, Real Estate transactions, Product Safety issues, Labor issues and Tax issues in Japan and overseas.
Aoi Inoue
AoiInoue
Tokyo
Partner
Tokyo

Partner

Contact
Mr. Aoi Inoue is a partner and the Head of the International Arbitration practice at Anderson Mori & Tomotsune. He specializes in international arbitration and litigation. He represents clients in a wide range of business disputes, including joint venture, distributorship, construction and infrastructure projects, licensing, franchising, complex financial products, labor & employment and product liability. He has acted as counsel in a number of international arbitrations under various rules including the ICC, SIAC, HKIAC, AAA-ICDR, JCAA, CIETAC, VIAC and UNCITRAL. He also serves as arbitrator and has been appointed to the panel of arbitrators of the JCAA, KCAB INTERNATIONAL and Japan Sports Arbitration Agency (JSAA). He has been recognized as a leading arbitration lawyer in Lexology Index Thought Leaders: Arbitration, Chambers and Partners, The Legal 500: Asia Pacific, Best Lawyers and Benchmark Litigation Asia-Pacific. Mr. Inoue also acts for overseas clients seeking to expand into Japan through international franchising. His support includes structuring, negotiating and drafting relevant documents such as international direct franchise agreements, international master franchise agreements and joint venture agreements. He also assists Japanese clients seeking to expand into foreign countries through international franchising. Mr. Inoue has been nominated for inclusion in the list of recognized franchise lawyers of Lexology Index: Franchise.
Kosuke Tsunashima
KosukeTsunashima
Tokyo
Partner
Tokyo

Partner

Contact
Kosuke Tsunashima represents domestic and international clients across diverse industries in litigation, mediation, arbitration, and other forms of dispute resolution. His practice covers a wide range of commercial disputes, including those arising from M&A, finance transactions, real estate, product liability and intellectual property. He has extensive experience leading complex mass litigation, including securities litigation and other large-scale disputes. In addition to his dispute resolution practice, Kosuke Tsunashima has substantial experience in corporate matters. He has advised numerous overseas clients on investments into Japan, assisting with the establishment of Japanese branches and subsidiaries, navigating regulatory requirements, and drafting various contracts essential for their business operations in Japan.
Masahiro Yano
MasahiroYano
Osaka
Tokyo
Partner
Osaka
/
Tokyo

Partner

Contact
Masahiro Yano has extensive experience in dispute resolution, mainly for commercial matters, including domestic litigation and mediation as well as international litigation, mediation and arbitration. Mr. Yano also handles an administrative dispute case, drawing on his experience as a governmental official. In addition, Mr. Yano advises various clients in the field of the construction law.
Shunsuke Domon
ShunsukeDomon
Singapore
Tokyo
Partner
Singapore
/
Tokyo

Partner

Contact
Shunsuke Domon specializes in international arbitration, mediation, and litigation. He has acted as counsel in a number of international arbitration cases under major institutional rules including Singapore International Arbitration Centre (SIAC), Japan Commercial Arbitration Association (JCAA), and Vietnam International Arbitration Centre (VIAC) as well as in mediation cases (including an online mediation under the JIMC-SIMC Joint Covid-19 Protocol). He has also advised clients in cross-border disputes involving various jurisdictions in Southeast Asia (such as Singapore, Thailand, Vietnam, and Malaysia), Hong Kong, India, the United States, Italy, Jordan, and Egypt.
Ryohei Ikeda
RyoheiIkeda
Tokyo
Partner
Tokyo

Partner

Contact
Ryohei Ikeda is a partner who is mainly engaged in litigation and dispute resolution. He also handles a broad range of matters including financial transactions, M&A and general corporate matters.

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